One of our users doesn't want to receive the "This task was assigned to

nickh647 over 8 years ago

One of our users doesn't want to receive the "This task was assigned to you..." notification.
Is there an easy way for a user to configure their own email notifications? If not is there something we can do at the process model level?

We are using the cloud version.

Discussion posts and replies are publicly visible

Parents

0 Eduardo Fuentes
Appian Employee
over 8 years ago

1. Is this a Cloud or On-Premise customer? The item to select in the dropdown is different depending on the type of environment (Cloud vs On-premise)

2. For those users that are still receiving the email, run the plug-in then ask them to login to /suite/apps -> "Alerts"-> "Edit Alert Settings" -> "Process" -> "New Task Assigned to Me" and "New Task Assigned to Me and Others" and review the value for the setting.

Check if they've previously modified this value manually.
Cancel
Vote Up 0 Vote Down

Sign in to reply

Verify Answer

Cancel

Reply

0 Eduardo Fuentes
Appian Employee
over 8 years ago

1. Is this a Cloud or On-Premise customer? The item to select in the dropdown is different depending on the type of environment (Cloud vs On-premise)

2. For those users that are still receiving the email, run the plug-in then ask them to login to /suite/apps -> "Alerts"-> "Edit Alert Settings" -> "Process" -> "New Task Assigned to Me" and "New Task Assigned to Me and Others" and review the value for the setting.

Check if they've previously modified this value manually.
Cancel
Vote Up 0 Vote Down

Sign in to reply

Verify Answer

Cancel

Children

No Data