One of our users doesn't want to receive the "This task was assigned to

Ok let's try something else then given this is an on-premise environment:

1. SSH/Remote into the ENGINE_SERVER where the Appian Engines run
2. Open ear\\suite.ear\\conf\\custom.properties
3. Search for

server.conf.notifications.process_new_task_me_timing
server.conf.notifications.process_new_task_others_timing

4. Are they there?
5. If not there, past these two lines at the bottom:

server.conf.notifications.process_new_task_me_timing=never
server.conf.notifications.process_new_task_others_timing=never

6. Stop the engines
7. Start the engines
8. Once they are up and running again (checkengine shows Okay), stop them again
9. Start them

This should disable these emails for all users, new and existing without the need for the plug-in.

Ok let's try something else then given this is an on-premise environment:

1. SSH/Remote into the ENGINE_SERVER where the Appian Engines run
2. Open ear\\suite.ear\\conf\\custom.properties
3. Search for

server.conf.notifications.process_new_task_me_timing
server.conf.notifications.process_new_task_others_timing

4. Are they there?
5. If not there, past these two lines at the bottom:

server.conf.notifications.process_new_task_me_timing=never
server.conf.notifications.process_new_task_others_timing=never

6. Stop the engines
7. Start the engines
8. Once they are up and running again (checkengine shows Okay), stop them again
9. Start them

This should disable these emails for all users, new and existing without the need for the plug-in.