we have process model process customer details, with sub proc- Transfer data CDT

komalk over 8 years ago

we have process model process customer details, with sub proc- Transfer data CDT. Processes are chained. So user can go back to earlier interface/Task anytime. When user starts the process, he receives task-A- clicks next , then sub proc- Transfer data CDT started and Task B is assigned. When user goes back to Task -A from Task-B, he/she receives following error message.

"The process “Process Customer details” has been deleted by user1234.
Message: The sub-process “Transfer data CDT” cannot be deleted due to permissions. "

We are not deleting process in our process model.. not sure why this error is coming up. Can anyone please help. Thanks in advance.

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0 Chris over 8 years ago

Hi, assuming you are using the option "Allow users to step back to this node from the next chained activity", unfortunately this is not available when there is a sub process between the 2 user input tasks. Due to these types of restrictions, most practitioners here handle navigation manually by saving button press values into a process variable, then utilizing a decision node to determine where to route the process based on that variable.
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0 Chris over 8 years ago

Hi, assuming you are using the option "Allow users to step back to this node from the next chained activity", unfortunately this is not available when there is a sub process between the 2 user input tasks. Due to these types of restrictions, most practitioners here handle navigation manually by saving button press values into a process variable, then utilizing a decision node to determine where to route the process based on that variable.
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