we have process model process customer details, with sub proc- Transfer data CDT

komalk over 10 years ago

we have process model process customer details, with sub proc- Transfer data CDT. Processes are chained. So user can go back to earlier interface/Task anytime. When user starts the process, he receives task-A- clicks next , then sub proc- Transfer data CDT started and Task B is assigned. When user goes back to Task -A from Task-B, he/she receives following error message.

"The process “Process Customer details” has been deleted by user1234.
Message: The sub-process “Transfer data CDT” cannot be deleted due to permissions. "

We are not deleting process in our process model.. not sure why this error is coming up. Can anyone please help. Thanks in advance.

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0 Chris over 10 years ago

Hi, assuming you are using the option "Allow users to step back to this node from the next chained activity", unfortunately this is not available when there is a sub process between the 2 user input tasks. Due to these types of restrictions, most practitioners here handle navigation manually by saving button press values into a process variable, then utilizing a decision node to determine where to route the process based on that variable.
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0 Chris over 10 years ago

Hi, assuming you are using the option "Allow users to step back to this node from the next chained activity", unfortunately this is not available when there is a sub process between the 2 user input tasks. Due to these types of restrictions, most practitioners here handle navigation manually by saving button press values into a process variable, then utilizing a decision node to determine where to route the process based on that variable.
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