we have process model process customer details, with sub proc- Transfer data CDT

komalk over 10 years ago

we have process model process customer details, with sub proc- Transfer data CDT. Processes are chained. So user can go back to earlier interface/Task anytime. When user starts the process, he receives task-A- clicks next , then sub proc- Transfer data CDT started and Task B is assigned. When user goes back to Task -A from Task-B, he/she receives following error message.

"The process “Process Customer details” has been deleted by user1234.
Message: The sub-process “Transfer data CDT” cannot be deleted due to permissions. "

We are not deleting process in our process model.. not sure why this error is coming up. Can anyone please help. Thanks in advance.

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0 Chris over 10 years ago

They key here may be in the Process Customer Details node (process) configuration. Are there any Execution Options configured (Other tab) for the Process Customer Details node/sub? It sounds like something is deleting that process when a user backs up to Task A, then the sub-sub process is having an issue when the parent (first sub) is deleted.
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0 Chris over 10 years ago

They key here may be in the Process Customer Details node (process) configuration. Are there any Execution Options configured (Other tab) for the Process Customer Details node/sub? It sounds like something is deleting that process when a user backs up to Task A, then the sub-sub process is having an issue when the parent (first sub) is deleted.
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