Hi All, We are doing performance testing & creating cases by clic

Check your process model to see if you have any exception path. Typically abandoned tasks are cleaned up by using timer exception.

hey akshayan,

we have exception flow on our task node but why would the timer run immediately after we click the action instead of specific time after generating the task.

Additionally check if there are any other timer events set up to close the open tasks and terminate the process. This is basically used to avoid users keeping the tasks open for a longer time and not act on it.

There is timer on task that is for exception but the timer waiting time is 1 minute. but we get the error as soon as we click the action.

Is the task activity chained from start of action? Also is there any other user working on same environment who accidentally picked the task. Also are you using any tool for performance testing?

Hi rishub,
You are telling that you have added timer exception as 1 minute. So it seems when you open the form, you might submitting it after 1 minute (I mean it might have taken more than 1 minute to fill the details in the form).
Increase the timer exception to 5- 10 mins and verify the behavior.
As per my knowledge its not good practice to set 1 minute exception, because users may take more than a mute to fill a form.
If this not a issue please verify whether the other model / timer is terminating this model.

hey Sagar/ Jagannathh, This task activity is chained from start of action. I was the only one who was working on the task. The exception timer is not 1 minute but it is 1 hour. Also, when I click the link, it does not show the form at all. It just showed this message. We have many process model with timers. Only this one & one another showed this behavior till now.

I recommend you to monitor the process instance and check if the status of the task instance is completed and also it may help you to identify the root cause.