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How can a workflow be configured to allow for alternates to be set to route task
robinm129
over 7 years ago
How can a workflow be configured to allow for alternates to be set to route tasks in the event someone is out of office, similar to how other products can forward emails and such. We know we could simply put two (or more) people in a group, but that sets up the chance that neither will complete the task. We also know we can set an escalation, but in the case where someone is simply going out on vacation, an escalation does not make sense.
OriginalPostID-224179
OriginalPostID-224179
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sainadhn
over 7 years ago
Hi Robin,
Please refer to exceptions flows, you may be looking for this
forum.appian.com/.../Exception_Flows.html
You can configure timer exception to your task. This exception will be triggered according to the scheduled timer event in case the task is not completed. Now you can configure the alternate flow as exception path
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sainadhn
over 7 years ago
Hi Robin,
Please refer to exceptions flows, you may be looking for this
forum.appian.com/.../Exception_Flows.html
You can configure timer exception to your task. This exception will be triggered according to the scheduled timer event in case the task is not completed. Now you can configure the alternate flow as exception path
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