Tasks disappearing and reappearing after sometime

Certified Lead Developer
I have seen an unusual issue when clicking on a task shows the message that the task is not available ... message and the task disappears.
If I look in the process model the task is issued to only one person and it shows the status as Assigned.
It has happened with me yesterday and one of our testers today.
In my case the task reappeared suddenly after refreshing the tasks tab 4-5 times where as in the tester's case refreshing did not worked and the task only showed up again after he logged out and logged back in.
Any idea what the issue might be. We are on Appian Cloud 16.1.
Thanks

OriginalPostID-230885

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  • 0
    Certified Senior Developer
    Tasks disappears when someone clicks on 'Edit Process' in the designer mode which changes the task status to paused and the task disappears from task least.
    Logging out and logging in breaks that lock and the task status change.
    To check this, check the process history of the process instance, you will observe the name and date timestamp of this change.
Reply
  • 0
    Certified Senior Developer
    Tasks disappears when someone clicks on 'Edit Process' in the designer mode which changes the task status to paused and the task disappears from task least.
    Logging out and logging in breaks that lock and the task status change.
    To check this, check the process history of the process instance, you will observe the name and date timestamp of this change.
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