Hi all, I have a requirement to start the appian process from mail.

Hi all,

I have a requirement to start the appian process from mail.
I have done all the required configuration for the same as mentioned over the forum and links provided. i am using email smart service for the same and have seen that the email targetted to the process was successfully listened by the MDB. But some i am not able to see the process getting started.

Following are the step taken for the same:
- First i have configured an email listener in the custom.properties

conf.mailhandler.alias.<recipientName>=<routing>

For example, with an email alias of HelpDeskRequest@mydomain.topdomain, define a process model start event target using a UUID with the following parameters.
conf.mailhandler.alias.HelpDeskRequest=processmodeluuid0004cedf-a045-8000-234b-c0a8031014c0
- Now we need to configure the process model to listen emails.
Open the New process model.
Go to properties > General > check the Public Events, Allow anyone to trigge...

OriginalPostID-70086

OriginalPostID-70086