Last night I moved a series of CDTs, datastores and models from our test environ

ryanh over 11 years ago

Last night I moved a series of CDTs, datastores and models from our test environment to production. It went fairly smoothly and while it took a while to verify the datastore, update the models, etc. no obvious sign of issues. Overnight and this morning we experienced a number of problems with query rules loosing their connections to the CDT/datastore and about 10 instances so far of this:

There is a problem with task “ARG: Write To DS 4” in the process ARG: Service Request - ELAR # 143547. An error occurred while trying to retrieve the data store entity [id=2dcf04a9-a0cc-4826-a14f-fcde9080782c@27529]. Verify that the data store and entity have not been deleted, and have the correct security settings. Details: The entity [id=2dcf04a9-a0cc-4826-a14f-fcde9080782c] does not exist in the latest published version of the data store “ARG” [id=27529]. (APNX-1-4169-001)

We suspect this is represents a corruption between our models/CDTs/datastores.

Is thi...

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0 karlaw over 11 years ago

I am leaning towards Owen's response. I work with Ryan and am experiencing the same error message on a different data store. I did all the steps Jim recommended but it didn't fix our problem. I had to create new CDTs, naming them something completely different, add them to the data store and then it worked.
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0 karlaw over 11 years ago

I am leaning towards Owen's response. I work with Ryan and am experiencing the same error message on a different data store. I did all the steps Jim recommended but it didn't fix our problem. I had to create new CDTs, naming them something completely different, add them to the data store and then it worked.
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