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Last night I moved a series of CDTs, datastores and models from our test environ
ryanh
over 10 years ago
Last night I moved a series of CDTs, datastores and models from our test environment to production. It went fairly smoothly and while it took a while to verify the datastore, update the models, etc. no obvious sign of issues. Overnight and this morning we experienced a number of problems with query rules loosing their connections to the CDT/datastore and about 10 instances so far of this:
There is a problem with task “ARG: Write To DS 4” in the process ARG: Service Request - ELAR # 143547. An error occurred while trying to retrieve the data store entity [id=2dcf04a9-a0cc-4826-a14f-fcde9080782c@27529]. Verify that the data store and entity have not been deleted, and have the correct security settings. Details: The entity [id=2dcf04a9-a0cc-4826-a14f-fcde9080782c] does not exist in the latest published version of the data store “ARG” [id=27529]. (APNX-1-4169-001)
We suspect this is represents a corruption between our models/CDTs/datastores.
Is thi...
OriginalPostID-70109
OriginalPostID-70109
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ryanh
over 10 years ago
...s familiar to anyone? Also, does Appian have a consistency checking program we can use that would parse through our model/cdts/datastores to verify consistency & validity? We are running 6.6.0 and this happened and we are working on upgrading in the next month to 7.2.
Thanks,
Ryan
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Jim Beckley
Appian Employee
over 10 years ago
The error you're seeing basically says that the query rule is looking for data in a Data Store Entity that doesn't yet exist. The first thing I'd do is republish the data store, and be sure to click the "There's a draft version of this Data Store available in the header" link to view the updated DS -- which doesn't show up on top automatically. Then you have to be sure to Verify and Save and Publish that draft version of the Data Store or you'll overwrite the update that was just applied.
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Jim Beckley
Appian Employee
over 10 years ago
And to be more precise, by republish -- I mean completely re-import the Data Store.
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Owen Parrish
Appian Employee
over 10 years ago
This sounds like it might be AN-41899 which is resolved in versions > 6.7
It's in the release notes here:
forum.appian.com/.../Appian_Release_Notes
under Data Management.
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karlaw
over 10 years ago
I am leaning towards Owen's response. I work with Ryan and am experiencing the same error message on a different data store. I did all the steps Jim recommended but it didn't fix our problem. I had to create new CDTs, naming them something completely different, add them to the data store and then it worked.
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