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Using escalations for daily task reminders
John Stretton
over 7 years ago
I'd like to configure escalations on a task to send daily reminders to the owner as long as the task is still active. However, I'm struggling to understand why my configuration (screenshot attached) is not working as I expect it to. There isn't much documentation available about escalations; this is all I could find and I haven't found any answers on either of these pages:
forum.appian.com/.../Escalating_a_Task.html
forum.appian.com/.../Escalation_Timer.html
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brianc
over 7 years ago
Correct, a task does not have an owner until it is accepted. You can change it to tp!assignees. The multiple instances of the node should not impact how the escalations need to be configured.
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brianc
over 7 years ago
Correct, a task does not have an owner until it is accepted. You can change it to tp!assignees. The multiple instances of the node should not impact how the escalations need to be configured.
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