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Process
Process Variable mapping got removed post upgrade to Appian 17.1 Instance
Roshan Rokade
over 7 years ago
Hi ,
Our application was on Appian 16.1 server but post upgrade to apian 17.1 server, we are facing issues in Process modeling.
For Desktop user, when we open the process in designer mode, process variable mapping showing blank values but for laptop user, we are able to see the mapping.
Please suggest.
OriginalPostID-267465
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aloks0189
Certified Lead Developer
over 7 years ago
@roshanr Did you try viewing the same in different browsers like IE, chrome while working on Desktop. As per my understanding this might be a Compatibility issue.
If this do not work, then try restarting the server once
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Roshan Rokade
over 7 years ago
@aloks Yes we tried with other browser also chrome, Firefox and also restarted the server but facing the same issue.
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aloks0189
Certified Lead Developer
over 7 years ago
Can you create a duplicate process Model of the current one, and then try using the duplicate one from desktop as well as Laptop, can you check once whether in this case also its reacting as earlier or different
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Roshan Rokade
over 7 years ago
@alok created duplicate process but still same issue. Its a strange behavior, some desktop users also able to see the mapping but some not even using the same user.
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aloks0189
Certified Lead Developer
over 7 years ago
@roshanr can you raise a Ticket for this issue, because it's a weird behavior. One more try you can do, try exporting your application and import the same application in any other server, and then try executing that, if still same issue then you can raise a Ticket for this
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