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Task tab count mismatch
karlg
over 7 years ago
I wonder if anyone came across this too as I have a mismatch that I cannot explain.
For a specific user when I open the portal report (under task reports folder) "Tasks for User" and I put the report context by selecting the said problematic user I get X tasks.
But when I log in with the user and see his task count on tempo (the top tab in tempo like for example "Tasks (X)") well it actually displays the count of the "tasks for user" report but ... minus one! I am missing a task. The problem is the user has too many tasks it would be a pain to find the specific task.
Would there be a logical explanation or usually it should be the same?
Attached a screenshot to show you what actually happens.
OriginalPostID-270392
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karlg
over 7 years ago
There is no completed task but there is one that was paused. I guess that is the problem as you mentionned only active tasks are displayed and I think paused is not considered as "active".
I have refreshed the paused task to be active again and the count is good.
Thank you for your feedback ramanjaneyulut.
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karlg
over 7 years ago
There is no completed task but there is one that was paused. I guess that is the problem as you mentionned only active tasks are displayed and I think paused is not considered as "active".
I have refreshed the paused task to be active again and the count is good.
Thank you for your feedback ramanjaneyulut.
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