POrtal to task tempo report

Hi,
at customer site we are still on portal and Appian 7.8. We have an issue with using appian task report per process model on a process level. The problem is that the report before filtering has more that 340000 instance and when we filtered and read data on a process level with max row set to 10000 it does not read all data?
Could you give me any idea how could I redefine this by using SAIL or something?

Thanks in advanced.
BR,Natasa

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