Hi All,
Need a help with this scenario - There is a scenario when a task is accepted by an user. If that user goes on leave or leave the organization and task is locked to this user, how assigned tasks for this user can be reassigned to a group.
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Use an escalation or make a user group a manager of the process to allow manual reassignment of such tasks.
HI , You can also built an functionality called "Reassign Task" specially for business admins to handle this kind of scenarios. It really helps in these kind of situations.
Thanks Stefan for the solution
Thanks Gopal, for the approach. Will try to implement this.
Actually there is a smart service called "Reassign Task" in Task Management Smart Services plugin. Please check if it helps.
How to can we get user out of office information and who left organization details? or do we need to save user details in DB manually? Can you please suggest me
You can get deactivated users from getdeactivatedusersby("email","@",2) and yes you can save user details on db manually.