Task Management Smart Services

Overview

This Plug-in contains Smart Services for manipulating tasks in-process and Custom Functions for getting task metadata.

Smart Services included:

Reassign
Pause
Resume
Accept (on behalf of a user)
Cancel
Set Deadline
Set Priority.

Key Features & Functionality

Custom Functions included:

Get Accepted Time (getTaskAcceptedTimestamp)
Get Assigned Time (getTaskAssignedTimestamp)
Get Active Task IDs (getActiveTaskIDsForProcess)
Get Active Task IDs in Status (getActiveTaskIDsForProcessInStatus)

Example use cases:

Pause a task (mark as “on hold”) to resume at a specific time
Reassign tasks for a user who is going on vacation
Bulk reassign tasks for a user who is leaving the company or switching departments
Allow a manager to bulk reassign tasks, and update their priorities and deadline

Note: Runs under its process context, so make sure your process has the appropriate privileges to pause/resume/cancel/etc the particular task.

dharanik2600 3 months ago in reply to pierpaolo.longobardi

Hi

Where you able to find anything related to this like how to make the task accepted on behalf of another user that is not who is running the process could u please let us know
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khillizzy over 1 year ago

Do you have any documentation for the smart services? I need more info on 'Reassign' specifically.
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pierpaolo.longobardi over 1 year ago

Hi,

I would need to set a user in the Accept Task Node, but I find only the Task Id input. Who is the owner of the task after the execution? How can I make the task accepted on behalf of another user that is not who is running the process (as the description of this plug-in mentions - "behalf on")?
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Luis Ripoll Morales over 2 years ago

Hi,

My customer wants to reposition (more info on that below) a process after a succesful upgrade. By reposition, I mean start a new user task added in the process upgrade which is placed before of the current active task, and after that cancel the current active task in order to leave just one active task in the process.

The effect we are looking for is that after "reposition", final user find the process flow waiting for him in the new task added in the process upgrade.

Could you tell me if this is possible whit any of the methods of this plugin? Or using any other smart service that I can include in a process?

In the below process workflow, I'd like to start "Tarea nueva" and cancel "Aprobacion". I know how to do the cancel, but don't know if it's possible to do the new task start.

Thanks in advance
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Appian AppMarket over 3 years ago
v1.5.0 Release Notes
- Add error messages when task fails to accept
v1.4.0 Release Notes
- Updated the Reassign Task smart service to allow configuration of the reassignment privileges
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Aellavinod over 3 years ago

Is this plugin compatible to 20.X version or do we have another plugins to get the Task Accepted Time?
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raul over 3 years ago in reply to Mike Cichy

thanks
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Mike Cichy over 3 years ago in reply to rohito0003

Check the task status in your task report to ensure the value will be populated.

The expression is just a wrapper for this api: docs.appian.com/.../TaskSummary.html
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Mike Cichy over 3 years ago in reply to raul

Per node description, the task is "on hold", there is no automatic resumption of activity. A paused tasks needs to be specifically resumed.

So the short answer is that task is always paused indefinitely.
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raul over 3 years ago

How long can a task be paused by the PauseTask smartservice?