110120 - no subject - Since last week, ALL the process names A

jdegraaf over 10 years ago

Since last week, ALL the process names AND task names have started appearing as three question marks '???'.
this obviously makes it virtually impossible to search for certain processes and tasks.
At the same time, the search process model functionality is not working anymore either.
Has anyone experienced this behaviour before?
See screenshot for an example
...

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0 Eduardo Fuentes
Appian Employee
over 10 years ago

1. Is that happening for all instances?
2. Click on any of those instances (in the checkbox) and select "Edit Process" - File - Properties, what language do you see enabled?
3. If everything looks good do the following:
---> 3.1 Stop JBoss
---> 3.2 Delete the JBoss cache:
------> For Appian 7 and older: Delete <JBOSS_HOME>\\server\\all\\work\\jboss.web\\localhost
------> For Appian 7.1 and newer: Delete <JBOSS_HOME>\\standalone\ mp
---> 3.3 Start JBoss

This will tell us whether this was a caching issue due to someone changing the language to en_US then back to en_GB
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0 Eduardo Fuentes
Appian Employee
over 10 years ago

1. Is that happening for all instances?
2. Click on any of those instances (in the checkbox) and select "Edit Process" - File - Properties, what language do you see enabled?
3. If everything looks good do the following:
---> 3.1 Stop JBoss
---> 3.2 Delete the JBoss cache:
------> For Appian 7 and older: Delete <JBOSS_HOME>\\server\\all\\work\\jboss.web\\localhost
------> For Appian 7.1 and newer: Delete <JBOSS_HOME>\\standalone\ mp
---> 3.3 Start JBoss

This will tell us whether this was a caching issue due to someone changing the language to en_US then back to en_GB
Cancel
Vote Up 0 Vote Down

Sign in to reply

Verify Answer

Cancel

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