I wonder if anybody stepped on something similar, here's the case:

I wonder if anybody stepped on something similar, here's the case:
          
          Application objects:
                    User A;
                    Group A having User A as a member;
                    A process model (PM1) that assigns a task directly to User A;
                    PM2 that assigns a task to Group A;
                    A report (built from the 'Tasks for Group Members' system report) that shows all tasks belonging to Group A and its members, with a link to each task;

          Scenario:
                    (1) Run one instance of PM1 and one instance of PM2 -> one task assigned to Group A and one task assigned to User A.
                    (2) As an administrator look at the report -> The two tasks are shown as expected.
                    (3) The administrator clicks the link for the task assigned to Group A. From the SAIL form of the task, the administrator reassigns to User A (using the 'Reassign Task' link). -> The task is reassigned
                    to User A but the task no longer appears on the report which is unexpected to me. Also, doing the same scenario but by doing the reassign using the proc...

OriginalPostID-150075

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  • Hi and thanks for your help!

    - The task is not displayed after refreshing the report.
    - I'm on 7.9 cloud.
    - No related log in jboss1-stdOut... is there other potential log file to look into?

    Following your input I tried more scenarios and discovered the system behaves correctly if I reassign to other users of Group A but I consistently have the same problem when reassigning to User A, which on the surface at least, is configured the same as the other users (same group memberships, same properties apart from last name and username). Maybe there's something corrupted about User A but I have no idea how to troubleshoot. Any clues?

    Thank You!
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  • Hi and thanks for your help!

    - The task is not displayed after refreshing the report.
    - I'm on 7.9 cloud.
    - No related log in jboss1-stdOut... is there other potential log file to look into?

    Following your input I tried more scenarios and discovered the system behaves correctly if I reassign to other users of Group A but I consistently have the same problem when reassigning to User A, which on the surface at least, is configured the same as the other users (same group memberships, same properties apart from last name and username). Maybe there's something corrupted about User A but I have no idea how to troubleshoot. Any clues?

    Thank You!
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