Unable to execute rpa when AWS is closed

Certified Associate Developer


I've configured the RPA agent on the AWS server, and it runs fine when AWS is open. However, when I close AWS, I'm unable to execute the RPA as it's waiting for the resources too long.

The status of the agent is offline. 

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  • It looks like you've set up the automatic sign-in service. Do you need it? Otherwise, you can run your agent with admin privileges and that should enable your agent to stay online even when you close out of your VM. 

    If you do need to use automatic sign-in, did you try testing it by clicking "SIGN IN" manually in the robot details page? If it says it was able to sign in successfully there, you should then double check that the robot status flips from "STANDBY" to "ONLINE" (and then stay online). 

  • +1
    Certified Associate Developer
    in reply to Tien Bui


    I resolved the issue : Find the folder where the rpa files was installed -- Right click i the folder  -- click properties--- security tab you will find groups and usernames  by adding the missing user account to the group and granting them full control( The user which i used to login to aws). As a result, I can now execute without encountering any errors.

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