Appian RPA - How to Send Notifications When "Open Browser" Fails?

Certified Senior Developer

Hi,

I'm using the Open Browser action in Appian RPA to launch a legacy web application. Occasionally, the website may be down, and when that happens, the bot execution fails with an error like "unable to navigate to URL."

In such cases, I would like to trigger a notification (ideally an email) to inform the support team immediately about the failure.

My questions are:

  1. Is there any default mechanism in Appian RPA to send notifications (like emails) on task failures?

  2. If not, what’s the best practice to implement an email notification when an action like Open Browser fails?

Any guidance or examples would be appreciated!

Thanks in advance.

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  • 0
    Certified Associate Developer

    HI  ,

    You need to handle the possible exceptions using IS WEB ELEMENT PRESENT when you work on Browser Automation.

    You need to manually write the possible exceptions occurred and create a subprocess for sending an email.

    You can check Take a screenshot: If you select this option, the robotic task takes a screenshot of the host machine immediately after the action completes.

    In Else Condition, You have to add a robotic subtask contains upload document mentioned in below image and configure the email body.



    We currently don't have an option to grab the RPA error messages from the execution log unless you write an Custom Java Code.

Reply
  • 0
    Certified Associate Developer

    HI  ,

    You need to handle the possible exceptions using IS WEB ELEMENT PRESENT when you work on Browser Automation.

    You need to manually write the possible exceptions occurred and create a subprocess for sending an email.

    You can check Take a screenshot: If you select this option, the robotic task takes a screenshot of the host machine immediately after the action completes.

    In Else Condition, You have to add a robotic subtask contains upload document mentioned in below image and configure the email body.



    We currently don't have an option to grab the RPA error messages from the execution log unless you write an Custom Java Code.

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