Appian RPA - How to Send Notifications When "Open Browser" Fails?

Certified Senior Developer

Hi,

I'm using the Open Browser action in Appian RPA to launch a legacy web application. Occasionally, the website may be down, and when that happens, the bot execution fails with an error like "unable to navigate to URL."

In such cases, I would like to trigger a notification (ideally an email) to inform the support team immediately about the failure.

My questions are:

  1. Is there any default mechanism in Appian RPA to send notifications (like emails) on task failures?

  2. If not, what’s the best practice to implement an email notification when an action like Open Browser fails?

Any guidance or examples would be appreciated!

Thanks in advance.

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    Certified Senior Developer
    in reply to Varun Teja Gurrapu

    Hey Varun,

    That’s a great suggestion—thank you! Since the bot runs as a sub-robotic task, I combined both your approach and Harsha’s suggestion to implement a solution.

    Here’s what I did:
    I created a variable to track the successful completion of major steps during execution. Then, in the Cleanup section, I added a condition to start a process model to send an email if the variable indicates a failure.

    This way, even if the bot fails mid-execution (like during the "navigate to URL" step), I can still trigger a notification from the Cleanup section.

    Thanks again for the help!

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