Special characters in PDF is not supporting

I'm not sure if this will solve your problem, but it might help with identifying the root cause.

Do you have a sample template of the PDF? What happens if you type these characters directly into the PDF; do they show correctly?
Have you experimented with other fonts on the PDF?

What smart service exactly are you using? It is not possible with, for example, PDF from HTML as it uses swing classes which do not support UTF encoding.

Hi riteshp509

we are using PFD from Docx smart service using HTML markup.

Hi Robert Shankin ,

Thanks for writing.
we are not directly dealing with PDF to change fonts/edit. we are using PDF from DOCX smart service to generate PDF .

any suggestions please let me know .

Thanks,
Siva

PDF from docx smart service is using Apaches FOP which support UTF encoding. Below link can answer your question.

stackoverflow.com/.../does-xslt-fo-not-support-utf-8

Hi Ritesh,

I actually tried giving the text like this,,,

1. I have a word Doc in that i am creating the document using a template and populating the data in that, <fo:block>
<fo:inline font-family='Symbol'>Σ</fo:inline>
</fo:block>
I have given like this..

2. Post that, i have used the pdf from docx and when i error, i am getting it as Exception exporting package

Can you please help us it is very critical for us to get the special characters onto the pdf.

Hi,

The issue is with the transforming between encodings. Docx files are ANSI encoded whereas FOP is converting it to UTF-8.

The difference is nicely explained here: 

In our case, when Greek letters are encoded from ANSI to UTF-8 shows a rectangle box, as mentioned in above link 'The first 128 characters are the same as ASCII but differ in the high 128 bytes. A byte with the high bit set (or >= 0x80) is an extended character in ASCII while in UTF-8 it indicates the start byte of a multi-byte sequence'.

However, not sure about the solution for the issue yet :(.

Some more useful links