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raulg0001
raulg0001
Inspiring
June 17, 2023
Solved

reconcilied task error

I am testing the new version of appian and the AI ​​elements, specifically when I create an extraction model for an invoice, the document appears like this and I cannot map the data correctly. Does anyone know why?

    raulg0001
    raulg0001Answer
    Inspiring
    August 1, 2023

    After talking with appian, they tell me that the error will be corrected in version 22.4

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    7 replies

    stefanhelzle0001
    stefanhelzle0001
    Brainy
    June 18, 2023

    I see a similar behaviour for some of the characters visible as boxes only. I suggest to open a support case.

    [mention:6b9f80ff18f9420082d13ef2d5121d56:e9ed411860ed4f2ba0265705b8793d05], do have any ideas?

    raulg0001
    raulg0001Author
    Inspiring
    June 18, 2023

    The strange thing is that I have created 3 types of documents and two of them appear with this error, but a third type does show it correctly. All 3 types are in pdf, I don't see anything different between them.

    matthew.shutt
    matthew.shutt
    Employee
    June 26, 2023

    Are you opening the reconciliation task via Tempo/Sites or within the monitoring view of a process model? We have seen this issue before when opening via monitoring view of a process model. I recommend adding those details in the support case, and also trying to open the task via Tempo/Sites.

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