AI Skill Classification

Certified Lead Developer

Hi Community,

I have a multiple question on the Document classification AI Skill. I have trained the AI Skill classification with 2 types of document. Both type does not have fixed structure (few text change based on the conditions). 

When we upload the document of these 2 type the confident score is always fall between 55 to 60 . 

Another behaviour i observed  when i upload different document type which is totally different , the confident score is 50 which i do not expect.

Questions:

Does anyone know how the confident score is determine? 

The document structure is not same every time  is that because the confident score not going beyond 60? I expect to be more.

Why confident score is still 50 when non trained document uploaded?

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