toHtml() function not converting apostrophes into special character format, messing up the format of our HTML formatting

Certified Senior Developer

Hi,

I am currently receiving an error when trying to convert free text from a paragraph into an html, simply because the single apostrophe (') does not convert to a special character when trying to create html formats used to create a microsoft document and convert it to pdf. The document either shows the escape character of ' or we receive an exception error in the process model. I am using the smart service Configure DocX From Dynamic Template. I have been using the toHtml() function to convert all text into html format, but only receive this error for sing apostrophes. Any help would be useful. Thank you.

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