Hi Folks,
I am using Appian AI Skill to extract the data from a pdf document. I uploaded multiple documents in the same batch and some of the documents are failing and giving the below-mentioned error.
Did anyone face the same issue or any insights into it?
Your help is much appreciated.
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Any log file info. E.g. the tomcat stdout?
I suggest to open a support case.
When you say "multiple documents in the same batch," what do you mean? The smart service only supports a single document
I am passing only one document to the smart service, [ When I mean batch if I run 100 instances of this smart service only for some documents I am getting this. It is intermittent ]
Got it. Support case is definitely the way to go.
Thank you !!
i haven't got this error before when i was using AI Skill for multiple user stories. I do recommend you to check the training model metrics and upload documents read capability.
Do you mean to train the model? My training model recall is 99%.