I am facing the issue while accesing the reconciliation task. This is the error message "An unexpected error occurred while displaying the pdf for the run [docExtractionId=435]."
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Hi Mayank Gupta ,Need few more info :1. which browser you are using?2. Check the PDF is valid?I have some probable solutions:1. if you are using Chrome browser, install PDF viewer extension,2. Clear Cache of the browser.3. Re-check whether PDF is a valid one.Please let me know, if anything works.
I tried with these but It did not work1. which browser you are using? - I have tried edge/chrome/firefox.2. Check the PDF is valid? - Yes
--------------------------1. if you are using Chrome browser, install PDF viewer extension, - Not using chrome2. Clear Cache of the browser. - Done3. Re-check whether PDF is a valid one. - Yes
Mayank Gupta - Please open a case for this issue via our support site forum.appian.com/.../myappian
Thanks matthew.shutt, our team has raised a case related to this issue.