Recurring Error on AI skill: HTTP Code 500

Question

Hi All,

I am working on AI skill document extraction with semi structured documents. While working, I am getting the below attached error almost after every click.

FYI, I have already tried:
1. clearing cache
2. login logout
3. different Appian environment
4. incognito window

Thanks in advance.

Laurens Weijzig · Answer

The next best course of action here is to inspect your tomcat-stdOut.log log file in order to trace what went wrong. If this does not help you, reach out to Appian support for assistance.

Varun Teja Gurrapu · Answer

Hi yashikas741672 ,

I've also been working on different AI Skills objects, faced this issue lot of times even though we are configuring everything right!!
Please raise a support case for the better solution, it will be only persists for few times, It's an internal server error.

Also have a look on tomcat logs...