Hi All,
Has anyone successfully deployed AI Document Center 2.9 on Appian 25.2?https://docs.appian.com/suite/help/25.2/aidc-2.9/whats-new.html
When I inspect the new package: AiDocumentCenterv2.9.0.zip, I receive the following error message:The processModel [id= uuid=0005ee34-9c41-8000-0422-7f0000014e7a] was not imported because a required precedent is missing: The referenced smart service [local-id=internal3.rs2_ai_skill_advanced_idp_tools3, name=Advanced IDP Tools] was not found. (APNX-1-4073-000) (APNX-1-4071-006)
When I add the 'Advanced IDP Tools' smart service to a new process model and check what version is created, I can see that I am running the following version of the smart service:Advanced IDP Tools (internal3.rs2_ai_skill_advanced_idp_tools2)
It looks like my Appian instance is running an older version of the Advanced IDP Tools smart service, does anyone know how I can update the Advanced IDP Tools smart service to the latest version?
Kim.
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This is a platform-level component that only Appian can update - you cannot update it yourself. Contact Appian Support to upgrade.https://docs.appian.com/suite/help/25.2/Advanced_IDP_Tools_Smart_Service.html
The smart service versions are managed at environment server level. Raising a Support ticket will be the best step in this case, so that Appian team can look into this from the backend and resolve the issue.
Thanks for the prompt response, looks like I am running 25.2.350 but there is a minimum requirement to be running 25.2.400 for AI Document Center 2.9 to function correctly. I will contact Appian support to upgrade my environment with the latest hotfix.