Pagination not working on grid field (version 23.3) for non-admin users

Question

Hi everyone, 
 I'm having an issue with a grid in my interface. When using System Administrator account, the data loads correctly when the next page button is clicked. 
 
 But when using a Basic User account, the grid shows the same first-page data, and the paging control is not updating as well. 
 I checked all related objects used in the code, all have Viewer access for the Basic User's group. 
 
 Code snippet: 
 a!gridField_23r3( 
 data: local!grid.data, 
 pageSize: 5, 
 pagingSaveInto: fv!pagingInfo, 
 validations: {} 
 ) 
 
 Thanks in advance for any insights!

Harsha Sharma · Answer

As long as the user can see page 1 there is no configuration that can disable/hide the next page data. So it is not due to any configuration or security issues. Suggest you to have the basic user test from a different browser or check the same grid after clearing cache/cookies. Also investigate if a specific user is facing this or all basic users. Depending on the users affected further investigation can be done. Let us know how it goes/ what you find.

Shubham Aware · Answer

Can you check if the Basic User has Viewer permissions on the Data Store (not just the CDT/Entity/Record)? Also, does your query have any security filters or record-level security that might be limiting what Basic Users can see?

https://docs.appian.com/suite/help/25.3/Data_Stores.html#security

Also, Does local!grid use fv!pagingInfo in the query's pagingInfo parameter?

Pagination not working on grid field (version 23.3) for non-admin users

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