I'm receiving an email from another system to kick start a process to create

I'm receiving an email from another system to kick start a process to create the user in BPM.

In that email I get the manager's full name (in text). I want to associate the full name to the username in BPM. I tried using the getusersby("variable",4,2) and that returns null. I created an expression rule to test it and if I search by last name only it works.

Maybe I'm not doing it right?

OriginalPostID-162700

OriginalPostID-162700

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