Hi , We have query rule which is behaving differntly on Dev and UAT for dat

ajinkyab277

Certified Lead Developer

over 9 years ago

Hi ,
We have query rule which is behaving differntly on Dev and UAT for datetime type CDT field. On Dev environment it is converting datetime field to local time zone, and on UAT it is not converting datetime to local timezone. below are some inputs which might help.

1. Both Dev and UAT server has configured for 'Australian Eastern Standard Time (Australia/Brisbane)'.
2. Database server m/c has also same timezone on both environment.

Thanks
Ajinkya

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0 Tom Ryan
Appian Employee
over 9 years ago

If the rules are the same and the data inputs are the same, then there must be a configuration mismatch between the environments at some level. You could try checking the system wide and user timezone settings in Appian. If it is not a recent version of Appian, then you should also ensure that the app server is configured to use GMT (newer versions of Appian will not start if this property is incorrect).
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0 Tom Ryan
Appian Employee
over 9 years ago

If the rules are the same and the data inputs are the same, then there must be a configuration mismatch between the environments at some level. You could try checking the system wide and user timezone settings in Appian. If it is not a recent version of Appian, then you should also ensure that the app server is configured to use GMT (newer versions of Appian will not start if this property is incorrect).
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