I am getting the following error: There is a problem with task “Update User

Question

I am getting the following error:
There is a problem with task “Update User Profile” in the process “xxx”. The selected user is invalid.
But my user is:
1. deactivated in Appian but I am trying to sync it from Entitlements.
2. Responding to the user() function
3. The 'Update User Profile' node is working correctly for other Users.

Can anyone guide please over the issue?

sikhivahans · Answer

Instead of a custom function isuseractive(), OOTB function, fn!user(<userName>,"status") can do the job.