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href links on forms not working after moving to a new server

Brandon

We have moved Appian onto a new server and everything works except the links on some forms where we reference/open external documents.

We create the links using an href tag but this does not work in the new environment. I suspect there is some configuration change that will enable these links to work.

any help would be appreciated.

thanks

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  • 0
    Thanks for the response but the href is specifying a path to an external document (on the file system) and does not contain any reference to the Appian environment we are working in. We even tried to hard code the link (i.e not to use process variables) and it still doesn't construct the link on the new server.

    this is how we are constructing the href in our test: ="<A HREF='" & pv!exportedFileNameForEdit & "' target='blank'>" & document(pv!document,"name") & "</A>"

    this is what the link looks like if we inspect the element on the HTML form in the old environment that works: <A href="file://wliappiant01/templetters/AP17039530_Offer_of_Terms_Letter_1.doc" target=blank>AP17039530_Offer_of_Terms_Letter_1</A>

    this is what the link looks like if we inspect the element on the HTML form in the NEW environment: <A target=blank>AP17039530_Offer_of_Terms_Letter_1</A>
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  • 0
    Thanks for the response but the href is specifying a path to an external document (on the file system) and does not contain any reference to the Appian environment we are working in. We even tried to hard code the link (i.e not to use process variables) and it still doesn't construct the link on the new server.

    this is how we are constructing the href in our test: ="<A HREF='" & pv!exportedFileNameForEdit & "' target='blank'>" & document(pv!document,"name") & "</A>"

    this is what the link looks like if we inspect the element on the HTML form in the old environment that works: <A href="file://wliappiant01/templetters/AP17039530_Offer_of_Terms_Letter_1.doc" target=blank>AP17039530_Offer_of_Terms_Letter_1</A>

    this is what the link looks like if we inspect the element on the HTML form in the NEW environment: <A target=blank>AP17039530_Offer_of_Terms_Letter_1</A>
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