I created an interface that contains a boxLayout component. Inside that is a richTextBulletedList. When I view the form in Test mode - the bulleted lists displays as expected, but when viewing it in Tempo (as part of a process), the bullets do not display. This is in Appian 19.4 environment. Could this be a bug? See attached pics.
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Try remove "=", before a!richTestDisplayFiled. Sometimes it may happen due to small issues. And also check for any inner "load()" functions.
What browser are you using to view the Tempo version? I've seen cases in the past where viewing in a defunct browser (at this point, really any version of IE) can cause some text rendering issues particularly surrounding graphical / unicode things (in my case, icons and the ">" sign that denotes a collapsible section), so I wouldn't be too surprised if something like that was happening for you. One customer of mine actually had this issue due to some overzealous local network firewalling, if i remember correctly. So in that case it ended up having nothing to do with Appian or the code (though the issue still went away when they switched to Chrome).
I agree with the previous advice to remove the extraneous "=" operators -- neither of the visible ones in your code snippet are necessary (or correct), though i don't believe it's breaking your form judging by how much of it is still working.
I removed the '=' before both the a!boxLayout() and a!richTestDisplayField() and they still don't display.
Using Chrome - removed the '=' as suggested by @kvenkannababu and the bullets are still not loading. No inner "load()" functions either. It's a pretty simple form.
I'm not sure what the prior advice about "load()" was based on, as that wouldn't have any effect on this sort of thing.
I suggest you primarily troubleshoot as if the issue is being caused external to Appian - try from a different browser, different computer and/or different network if possible.
Tried w/Chrome from a different computer - same thing; tried using IE and Edge - same thing. :(
In the situation I mentioned above regarding certain icons not working, the issue was only being experienced by customer users on their corporate network / firewall, but not experienced by the dev team (on our own company's network mainly). I don't remember exactly what the firewalling issue was (if i ever knew), but we did trace it down pretty firmly to some sort of font packages being firewall blocked and just failing to load for them. That may or may not be the issue here, of course. Do you experience any other issues i.e. with rich text, icons, on-form graphics, etc?
Also, this is the kind of thing you might want to just go ahead and open a support case for with Appian.
I don't recall having any issues with rich text, icons or other graphics but we actually don't use a lot. This was the first time I used both the a!boxLayout() and a!richTestDisplayField(). I'll open a support case. Thanks!
Update on this issue - Just discovered that if I open the form from the process model (while in debugging mode) - to view in Tempo, the bullets do not display but if I open TEMPO and click on the task to view the form - they do display. So this appears to only be an issue if viewing the form when in debugging mode.
Thanks, that clarifies it slightly to me. I'm not sure what exactly the "debug mode" task display does, but it has always seemed to do things slightly "differently", so i'm not totally surprised to hear of some display bugginess under those circumstances. I guess it may be worth alerting Appian about, in case they care enough to look into a fix.