I have a form with textboxes, dropdowns and buttons to get inputs from user. Whe

1. What version of Appian?
2. Portal or Tempo?
3. If Portal, do you have any JavaScript on the form?
4. Does it happen if you launch IE using this command from the run prompt?

iexplorer -extoff

4. Does it happen to more than one user?
5. Is IE8 configured to run in compatibility mode?
6. Is there any custom CSS library on the form?
7. If you hit F12 in the browser IE Developer Tools will be opened. Try inspecting the text box and see if there's CSS disabling the box.

Eduardo, pls find the answers below:
1) 7.3
2) Portal
3) Yes, with varying sizes on all forms.
4) Yes, it is reproducible even with extoff
5) Nopes. It runs in normal mode only
6) No
7) No such CSS. It is not disabled. Sometimes just hitting Tab button repeatedly makes the textbox editable. But other times, have to close the window and reopen to try our luck.

and it happens with more thn 1 user (number 4 is repeated twice)

This seems to be an issue with your JavaScript.

Open your task then hit F12 and using IE Developer Tools click in the Scripting button -> Star debugging. This will help you to troubleshot. If JS is present in the load event you can use a

debugger;

statement to pause the flow and see wht JS is making thos boxes to break.

Hi Eduardo, the following is the javascript snippet that is in the form:
{
if (window.FormAPI.getValue("dropdown43").id == "US")
{
window.FormAPI.show("dropdown44");
}
else
{
window.FormAPI.hide("dropdown44");
}
}

Do you feel there could be any problem because of this code?

This piece of code is in onload of form.

Now, I have removed the javascript code too. The only items in the Form are the OOTB ones. Still the problem exists. A strange thing is one user is able to reproduce this issue consistently and another user is totally unaffected. Both have same IE8 browser with same Settings. This issue is really eating our brains now. Kindly help!

Was the root cause the same as what explained here? forum.appian.com/.../e-99013

Eduardo, the root cause is still a mystery. Worked-around by setting the focus to form field.