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Date/Time issue in task... Since we have users across Canada, they us
mjmallet
over 11 years ago
Date/Time issue in task...
Since we have users across Canada, they use different timezones. Therefore as an example, a date/time for a travel request is entered as July 22 at 7h30 am (Newfoundland). We in Eastern time will see 6am. We want to display in our task the "original" date and time of what the initiator selected.
Any idea on how to fix this issue?
Thank you!
MJ...
OriginalPostID-38753
OriginalPostID-38753
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Mike Cichy
Appian Employee
over 11 years ago
You will have to capture the initiator's timezone and apply it on the form. Check usertimezone() function here:
forum.appian.com/.../Appian_Scripting_Functions
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mjmallet
over 11 years ago
Thank you Mike, I'm not sure how to implement your suggestion. What we did come up with is converting the date/time in text field in a task that is read only. But when we do have a task that is not read only, if that user re-assign the task to a user in another time zone, we will have the issue with showing the correct date/time.
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Mike Cichy
Appian Employee
over 11 years ago
I am not sure I completely understand your use case but one thing to remember is that the underlying date time will always stay the same. I think you should think of user behaviour and how they select date times. Perhaps you can display the original dt with the initiator's timezone applied and then a dt picker below for the user to select in their own timezone.
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