Service Account - User type change

Using a sys admin account for a service account seems awkward. I would not recommend doing this.

It complains about an empty email field. Did you check that?

Yes. I did check it. But, When I was creating a service account from Admin console, I was not asked to enter email id. So, I did not provide the same.

I think you are on the wrong way to creating a service account

I follow these steps:

1. Go to the admin console
2. see AUTHENTICATION
3. below AUTHENTICATION, click on the Web API Authentication
4. select API keys
5. Click on create button
6. 
7. after that
8. 
9. 
10. Then create it. I hope your query resolved 

Hi Kavita,

   I did this way only. I just wanted to change the user type i.e. To change the values of user properties for learning purpose.

This seems like a bug, I'd suggest opening a support ticket to report this. Thanks!

Sure. I will do. Thanks, Peter Lewis. 

Unknown said:

Using a sys admin account for a service account seems awkward

AFAIK this is a standard practice for handling the service account used to own all envrionment-to-environment deployments.  I don't know of any particular reasons not to do so, though I guess you could argue that such an account should just be in the highest-level Appian Admin permission group.  I think ours is just both of those.

Additionally you can utilize the Change User Type service or a!updateUserType() function in a process, both ship OOTB.