We are activiting one of our forms to have mobility access. I have selected the

mjmallet over 12 years ago

We are activiting one of our forms to have mobility access. I have selected the mobility access on the form, it saves correctly. My test user has downloaded the Appian Application from BlackBerry. I want him to use our DEV environment, when he tries to go there within the app he gets a "Could not connect to server". Am I missing something?...

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0 Myles Weber
Appian Employee
over 12 years ago

You need a connection from the phone to the network in which Appian resides. The simple test is to use your phone's browser to access the URL. If the phone's browser can access the site, the app should work fine too. If the phone's browser can't access the site, your network team should be able to assist.
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0 Myles Weber
Appian Employee
over 12 years ago

You need a connection from the phone to the network in which Appian resides. The simple test is to use your phone's browser to access the URL. If the phone's browser can access the site, the app should work fine too. If the phone's browser can't access the site, your network team should be able to assist.
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