We have one user who, all of a suddenly, cannot submit a Travel Claim. He i

Cyril over 13 years ago

We have one user who, all of a suddenly, cannot submit a Travel Claim.
He is set up correctly. He has done the process before.
We've asked him to clear his cache - done

Now he starts the process and all he gets is the hanging screen 'working' all the time.

What else can we do?

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0 Eduardo Fuentes
Appian Employee
over 13 years ago

I see this suggestion didn't work.
Is this the only user experiencing this issue?
Is it reproducible from any browser?
You can have him install Fiddler and see what's happening with the request
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0 Eduardo Fuentes
Appian Employee
over 13 years ago

I see this suggestion didn't work.
Is this the only user experiencing this issue?
Is it reproducible from any browser?
You can have him install Fiddler and see what's happening with the request
Cancel
Vote Up 0 Vote Down

Sign in to reply

Verify Answer

Cancel

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