Tempo UI screen is continously refreshing while logging into the tempo UI direct

Bala

Certified Senior Developer

over 10 years ago

Tempo UI screen is continously refreshing while logging into the tempo UI directly or via designer interface.This issue is happening while the server is up and running.
This environment was working fine previously without any issue. Actually no changes was made to the configuration files. No error seen in the application server log.
We use JBoss server 6.2 and the client browser IE 10.
Only for the Appian administrator the screen loads and stays. Still there also the records keep refreshing.
Kindly guides us on the above issue....

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0 Navajith K over 10 years ago

Please try with a different browser, to find out if this is a browser issue.
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0 Patty Isecke
Appian Employee
over 10 years ago

Are you using SSO or a Web Server?
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0 Bala
Certified Senior Developer
over 10 years ago

We are using a web server
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0 Tejas Kargutkar
Appian Employee
over 10 years ago

Can you try to reproduce the issue by accessing the site directly via app-server ?
For example, using the URL: servername:port/.../designer where servername is the FQDN of the server which hosts the app-server.
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0 Bala
Certified Senior Developer
over 10 years ago

It worked! Thank you very much Tejas.
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