Hi I am trying to display file preview for attached documents. We have provided a dynamic link when clicked ,we are calling a PM to fetch the document from Documentum and store it in Appian folder. However the PDF type file does not preview for some users, whereas Dev team with admin access have no issue viewing the preview for the file. FYI it is happening only for PDF type files PNG files seems to be working fine.
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I assume that you return the document id from that process.
Did you enable chaining?
What is the runtime of this process?
Do you see the returned valid document id in your local variable?
Yes we are getting valid document ID and the attachment is getting stored into Appian folder as well temporarily.