a!documentviewerfield not rendering PDF type files when clicked.

Certified Associate Developer

Hi I am trying to display file preview for attached documents. We have provided a dynamic link when clicked ,we are calling a PM to fetch the document from Documentum and store it in Appian folder. However the PDF type file does not preview for some users, whereas Dev team with admin access have no issue viewing the preview for the file. FYI it is happening only for PDF type files PNG files seems to be working fine.

  Discussion posts and replies are publicly visible