Hi,
A user task with notification setting enabled - sends mail when it reaches the node.
This user task has a Save button, which brings the control back to the same node in the process flow. Upson save, mail notification triggers again.
Tried activity chaining to avoid 2nd time notification upon save, but triggers mail. Is it possible to avoid this?
Note: I can have a split gateway and have a mail notification smart service and disable the automatic config. But wanted to check if there is any OOTB.
Any help/ideas are appreciated.
Thanks,Keerthi
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A second email notification should not be generated if chaining is configured correctly, even with "Notify task assignees of new task.." enabled.
Can you share a snipped of your process model?
I have chaining already, but task gets closed and moves to my task list.
Are you missing any chaining inside of the sub-process? Since that is a synchronous sub-process, you must also chain through all of the nodes within the sub-process to ensure the chain isn't broken.
Yes I can't chain it as I have many nodes and couple of And gateways. I understood chain doesn't fit here.
Thanks for help Peter.