Event History @ mentions email

Question

Hi everyone, 
 is there a way to configure the content of the email that is sent when a user is @ mentioned in the event history list field comments? 
 Thank you

jonathana0007 · Accepted Answer

For anyone experiencing a similar issue. After discussion with Appian support I was told that the email sentence ending with ".. you have been mentioned in a conversation about.." Should end with the record title as set in the root record via views, record title. However the issue in my case seemed to be that I had not create the subscription view. Whether this was the root cause or not remains elusive but it did force me to reconfigure the event history expression and the emails then contained the record title. e.g ".. you have been mentioned in a conversation about record x"

Mathieu Drouin · Answer

You can configure the url that the user is redirected to but even that only accepts urlForRecord which is pretty limited. I would suggest you build out something custom. 
 
 https://docs.appian.com/suite/help/24.4/Event_History_List_Component.html

Event History @ mentions email

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