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File upload component for a specific user account throws an error message - &quo
sethulakshmis
over 9 years ago
File upload component for a specific user account throws an error message - "The upload for file <fileName> exceeded the time limit. Please try uploading it again." or "The file couldn't be uploaded. Please try uploading it again". The same component works perfect for other users on the same server. Attached excerpts from server log. Please advise.
For a quick reference, this is what is logged on the server
[ajp-/0.0.0.0:8009-10] ERROR com.appiancorp.security.cors.CorsFilter - CORS request rejected; invalid request from 10.87.109.84 to /tempo/file-web
javax.servlet.ServletException: CORS origin denied <server url> not on allowed list: []
FIleUploadErrorLog.txt
OriginalPostID-159306
OriginalPostID-159306
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Eduardo Fuentes
Appian Employee
over 9 years ago
What's the value of these two settings in custom.properties and how does it relate to the URL you're using to access Appian?
conf.suite.SCHEME=
conf.suite.SERVER_AND_PORT=
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sethulakshmis
over 9 years ago
Hi Eduardo,
conf.suite.SCHEME=http
conf.suite.SERVER_AND_PORT= our server url
They match exactly with the url we use. Please advise.
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sethulakshmis
over 9 years ago
Hi Eduardo, is there anything that needs to be validated. please advise
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sethulakshmis
over 9 years ago
Eduardo, Need your help here. Please provide your thoughts...
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Eduardo Fuentes
Appian Employee
over 9 years ago
Does the log actually says: " <server url> " or you removed this value intentionally from the log?
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sethulakshmis
over 9 years ago
I removed it intentionally. but I could confirm that custom.prop conf.suite.SERVER_AND_PORT and server url in the log are exactly the same.
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sethulakshmis
over 9 years ago
My bad..i missed the port number in log file. yes! now it works if server and port number are exactly the same in the url we use to access the file upload form. It is not an issue since this is a dev environment issue now. Thanks a lot.
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Eduardo Fuentes
Appian Employee
over 9 years ago
Glad it worked, I was almost positive the issue was in those properties.
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sethulakshmis
over 9 years ago
One more question, why should this be a problem for only one user whereas others seamlessly complete tasks. Please advise.
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