Hi All, We are on Appian 7.10 Cloud. Consider the use case

aksharc over 8 years ago

Hi All,

We are on Appian 7.10 Cloud.

Consider the use case:
We have a task (name: Rapid Accept Form). The task contains the grid which will display only those tasks which are assigned to logged in user. This functionality is created so that user can quickly access the tasks which are directly assigned to him. So, the flow would look something like - User completes the task - he is presented to the Rapid Accept Form - from the grid user can click on the task from the grid. Now, the task and Rapid Accept task are activity chained.
Now, this functionality is currently limited to specific departments. And whether the user will be taken to the Rapid Accept Form is decided by the process variable of type Boolean. This process variable is set at the time of job initiation depending on the department for which the job is created. Note that we have the same process model for all the departments.
We are facing one complication in following scenario.
Because employee ...

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0 aksharc over 8 years ago

...sometime have to work cross department, the grid in the Rapid Accept Form task could contain tasks of multiple departments. Consider there are two tasks. Task A is from the department where the Rapid Accept Form functionality is turned on. Task B is from the department where the functionality is not turned on. Now there is a user, who is doing Task A. And Task B is assigned to him as well. When user completes the task A, Rapid Accept form will appear. Now, user is selecting the task B and completes it as well. Now, as per Appian's behaviour, it will try to take user to the place where the task was opened - in this case Rapid Accept Form task. But, user is greeted with the message "The task is already submitted".
Upon further researching, I found that, activity chained tasks has the same URL on top. So, if the Task A's task id is 123, then Activity Chained Rapid Accept form will have the link ../tasks/task/123. So, after completing the Task B, the user is taken back ...
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0 aksharc over 8 years ago

...sometime have to work cross department, the grid in the Rapid Accept Form task could contain tasks of multiple departments. Consider there are two tasks. Task A is from the department where the Rapid Accept Form functionality is turned on. Task B is from the department where the functionality is not turned on. Now there is a user, who is doing Task A. And Task B is assigned to him as well. When user completes the task A, Rapid Accept form will appear. Now, user is selecting the task B and completes it as well. Now, as per Appian's behaviour, it will try to take user to the place where the task was opened - in this case Rapid Accept Form task. But, user is greeted with the message "The task is already submitted".
Upon further researching, I found that, activity chained tasks has the same URL on top. So, if the Task A's task id is 123, then Activity Chained Rapid Accept form will have the link ../tasks/task/123. So, after completing the Task B, the user is taken back ...
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