dropdownFieldByIndex() SAIL component issue on Appian 17.1 Version for large number of items

Hello,

We are facing issue with dropdownFieldByIndex() SAIL component.

Background:- We are using dropdownFieldByIndex() SAIL component in our Interface rule to display around 2500 items. The interface works perfectly on Appian 16.2 version. The drop-down loads, allow user to select/change the item without any problem.

Problem: Recently, we have upgraded server to Appian 17.1 version. The dropdownFieldByIndex() component is not working for such large items (Around 2500 number of items). Note that, the component is there on the UI screen, however, when user try to select an item, it fails to display a list. The drop-down just blinks and goes away. Tried multiple times on IE & Chrome browsers.

We tried to rectify/resolve the problem by -
1) Provide very less items (around 10-100) to the drop-down component - it works
2)...

OriginalPostID-266098

  Discussion posts and replies are publicly visible

Parents
  • ... Clear browser cache - It doesn't work
    3) Replace dropdownFieldByIndex() with dropdownField() - It doesn't work

    We understand that, It may be problem of -
    1) Large amount of data passed to the drop-down field - (But this works perfectly on Appian 16.2 Version)
    2) Appian Version 17.1 UI issue - (Since dropdownFieldByIndex() component is not listed as deprecated or removed, it should work similarly)

    Please provide inputs regarding this problem. Thanks.
Reply
  • ... Clear browser cache - It doesn't work
    3) Replace dropdownFieldByIndex() with dropdownField() - It doesn't work

    We understand that, It may be problem of -
    1) Large amount of data passed to the drop-down field - (But this works perfectly on Appian 16.2 Version)
    2) Appian Version 17.1 UI issue - (Since dropdownFieldByIndex() component is not listed as deprecated or removed, it should work similarly)

    Please provide inputs regarding this problem. Thanks.
Children
No Data