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After deploying a hotfix, JBoss fails with an error of the following type:
ERROR com.appiancorp.ix.diagnostics.Diagnostics - content SYSTEM_SYSRULES_util_showDialogOrPromptDialog 123471 The content [SYSTEM_SYSRULES_util_showDialogOrPromptDialog]/ could not be transported. Cause: java.lang.NoSuchMethodError..Caused by: java.lang.NoSuchMethodError: com.appiancorp.core.expr.Lex.getTokens()Lcom/appiancorp/core/expr/TokenList
However, when the hotfix application is reverted, JBoss starts up as expected.
Upon further troubleshooting, it is determined that the deleteFiles.bat|sh shipped with the hotfix is unable to delete JAR files present in <APPIAN_HOME> directory, causing a class conflict issue.
The issue is caused by one of the following:
Perform one of the following actions depending on the cause:
This article applies to all versions of Appian.
Last Reviewed: August 2018
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