You are currently reviewing an older revision of this page.

DRAFT KB-XXXX Users see a different Appian Login screen due to improper permission on the static content

Symptoms

The users see the following screen when trying to login into Appian: 

The screen refreshes after trying to login and no errors are displayed on the browser. 

Cause

This issue presents itself when either some of the static content is not available on the web server or if there are permission restriction on the static content.   

Action

Ensure that the static content was migrated properly on the web server. If you are using symbolic links in order to point to the static content, make sure the static content has correct permission. 

Affected Versions

  • This article applies to all versions of Appian.

Last Reviewed: September 2018